TERMS OF SERVICE

OVERVIEW

This website is operated by Global Connection Learning Limited (trading as MAD Courses / Docathon). Throughout the site, the terms "we", "us" and "our" refer to Global Connection Learning Limited (trading as MAD Courses / Docathon). We offer this website, including all information, tools and Services available from this site to you, the user, on your acceptance of all terms, conditions, policies and notices stated herein.

By visiting our site and/or purchasing something from us, you engage in our "Service(s)" and agree to be bound by the following terms and conditions ("Terms of Service", "Terms"). Please read these Terms carefully before accessing or using our Services. If you do not agree to the Terms, then you may not access the website or use our Services.

SECTION 1 — WEBSITE TERMS

Where a student is a minor (under the age of 18), a parent or guardian must agree to these Terms of Service on the student's behalf and is responsible for the student's use of the platform. By registering a student for the programme, the parent or guardian confirms their acceptance of these Terms.

You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction. A breach or violation of any of the Terms will result in an immediate termination of your Services.

SECTION 2 — GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time. You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service without express written permission by us.

SECTION 3 — ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We are not responsible if information made available on this site is not accurate, complete, or current. Any reliance on the material on this site is at your own risk.

SECTION 4 — MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice. We reserve the right to modify or discontinue the Services without notice at any time.

SECTION 5 — PRODUCTS OR SERVICES

Certain products or Services may be available exclusively online through the website. All descriptions of products or product pricing are subject to change at any time without notice. We reserve the right to discontinue any product at any time.

SECTION 6 — ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. You agree to provide current, complete, and accurate purchase and account information for all purchases made on our site.

SECTION 7 — OPTIONAL TOOLS

We may provide you with access to third-party tools over which we neither monitor nor have any control nor input. Any use by you of the optional tools offered through the site is entirely at your own risk and discretion.

SECTION 8 — THIRD-PARTY LINKS

Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites.

SECTION 9 — USER COMMENTS, FEEDBACK, GRANT, AND CONDITIONS

If you choose to provide feedback related to our Services, we will own and may use such Feedback without any restrictions and obligations to you. You are solely responsible for any comments you make and their accuracy.

SECTION 10 — PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy. 

SECTION 11 — ERRORS, INACCURACIES AND OMISSIONS

We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information at any time without prior notice.

SECTION 12 — PROHIBITED USES

You must not use the Services for any illegal or unauthorized purpose, reverse engineer any part of the Service, resell or sublicense the Services, upload malicious code, or use the Services other than in accordance with our product documentation. We reserve the right to terminate your use of the Service for violating any of the prohibited uses.

SECTION 13 — DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee, represent, or warrant that your use of our service will be uninterrupted, timely, secure or error-free.

In no case shall Global Connection Learning Limited (trading as MAD Courses / Docathon), our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind.

SECTION 14 — INDEMNIFICATION

You agree to indemnify, defend and hold harmless Global Connection Learning Limited (trading as MAD Courses / Docathon) and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand made by any third-party due to or arising out of your breach of these Terms of Service.

SECTION 15 — SEVERABILITY

In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, the unenforceable portion shall be deemed to be severed from these Terms of Service.

SECTION 16 — TERMINATION

These Terms of Service are effective unless and until terminated by either you or us. If in our sole judgment you fail to comply with any term or provision of these Terms of Service, we may terminate this agreement at any time without notice.

SECTION 17 — ENTIRE AGREEMENT

These Terms of Service and any policies or operating rules posted by us on this site constitutes the entire agreement and understanding between you and us and govern your use of the Service.

SECTION 18 — GOVERNING LAW

These Terms of Service shall be governed by and construed in accordance with the laws of England and Wales.

SECTION 19 — CHANGES TO TERMS OF SERVICE

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service. Your continued use of our website following the posting of any changes constitutes acceptance of those changes.

SECTION 20 — CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at [email protected].

Global Connection Learning Limited (trading as MAD Courses / Docathon)

Pippins, Cherry Drive, Beaconsfield, Buckinghamshire, HP9 1XP, United Kingdom

SECTION 21 — REFUND POLICY

Fees paid for the Docathon programme are non-refundable once a student has been enrolled on the platform. This reflects the fact that access to course materials, live mentorship sessions, and platform resources is granted in full upon enrolment.

In the exceptional circumstance that MAD Courses is unable to deliver the programme as described — including the scheduled live sessions and mentor feedback — a partial or full refund may be issued at our discretion, proportionate to the portion of the programme not delivered. Any such request should be directed to [email protected].

SECTION 22 — SAFEGUARDING AND MINOR USERS

The Docathon programme is designed for students from Grade 6 and above (approximately ages 11–18). MAD Courses is committed to the safety and wellbeing of all student participants and operates in accordance with its safeguarding policy, which is available upon request.

Parental and Guardian Consent

Students under the age of 18 may only participate in the Docathon programme with the explicit written consent of a parent or guardian. By registering a student for the programme, the parent or guardian confirms that they have read and agreed to these Terms of Service and the MAD Courses Privacy Policy on behalf of their child.

Group Structure and Supervision

Students participate in Docathon in groups of up to five. All live mentorship sessions are conducted via Google Meet and are led by a member of the MAD Courses Docathon team. At no point will a student be alone in a one-to-one setting with a mentor — all sessions are conducted in a group format. A designated member of staff from the student's school (the school's Docathon point of contact) is encouraged to be present or available during live sessions.

Whenever our mentors email students to update them on the program, this will be done with the school’s Point of contact/designated teacher in copy at all times.

Session Recording

All live mentorship sessions are recorded for safeguarding and security purposes only. Recordings are not shared externally and are retained solely in the event that a concern or dispute arises. A written summary of each session, including the topics covered and any next steps, will be shared with the school's designated point of contact after each session.

Filming Guidelines

We strongly recommend that students film their documentary on their school campus, where they are under the supervision of school staff. Where students wish to film off campus, the following conditions apply:

• Explicit written consent must be obtained from the student's parent or guardian

• The school's designated Docathon point of contact must also give their explicit approval

• Filming outside of live sessions should be supervised by either the designated school staff member or a parent or guardian of one of the group members at all times

Student Content and Sharing

Student films and any content created as part of the Docathon programme remain the property of the student. No student film or identifiable content will be shared publicly, screened at events, or used in MAD Courses marketing materials without the explicit written consent of both the school and the student's parent or guardian.

Reporting Concerns

If a parent, guardian, teacher, or student has a safeguarding concern related to the Docathon programme, they should contact MAD Courses immediately at [email protected]. MAD Courses will respond within 24 hours and, where necessary, will refer the matter to the appropriate authorities.